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Frequently Asked Questions

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General
Can I purchase a car directly from this site?

Can I call anyone with additional questions?

Can I schedule a test-drive?

Can I place a vehicle on hold?

What are the advantages of using an Internet Certified Dealer?

Can I still take advantage of an online special if it has expired?

How will a Honda Automobile Dealer get in touch with me?

Once I submit my quote request and other purchasing information, how long should it take for a dealer to contact me?

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Certified Used
Are all used Honda vehicles Certified?

Is warranty service available for my Honda Certified Used Car only through the dealer who sold me the vehicle?

Is there a deductible associated with the warranty service?

How will I know that my vehicle is a Honda Certified Used Car?

For how long is the Honda Certified Used Car warranty in effect?

Is there special financing available for Honda Certified Used Cars?

Can I lease a Honda Certified Used Car?

Is the Honda Certified Used Car warranty transferable to a new owner?

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Lease vs. Finance
Will I be guaranteed the lease or finance payment that the Payment Estimator displays?

How do I use the Payment Estimator tool? What does it do?

If I enter my own annual percentage rate, what rate should I choose?

What's the difference between an installment sale and a lease?

What are the advantages of using Honda Financial Services?

Can a Dealer offer financing other than that offered through Honda Financial Services?

Can a Dealer ask a price higher than MSRP?

Is a down payment required?

What is Honda Financial Services (HFS)?

Why apply for financing online?

Do I have to apply for credit or pre-approval online?

What is the difference between credit and pre-approval?

If I apply for credit or pre-approval, am I obligated to finance or lease a vehicle from Honda Financial Services?

Does Honda Financial Services offer financing for Honda Certified Used Cars?

Is a credit report run on my co-applicant?

What happens once I submit my application?

How am I notified of my application status?

Once approved, can I purchase or lease a Honda from any dealer?

Do I have to use the financing once approved?

Once approved, for how long is my approval good?

I would like a higher loan amount. Do I need to reapply?

Do I have to use the full amount for which I was approved?

Why was I not approved?

If I wasn't approved for credit, can I still shop online?

How accurate are the calculators?

Why isn't there a lease calculator for Honda Certified Used Cars?

Why does the reverse calculator show that I can afford more with leasing than financing?

How do I apply for a special payment that is shown on a calculator?

Why am I having trouble viewing the PDF document?

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Quote-Request Process
Can I request a quote if my selected Certified Honda Automobile Dealer is not Internet Certified?

Am I obligated to purchase the vehicle once I've submitted a quote request?

May I submit more than one quote request?

I submitted a quote request over 24 hours ago and have not heard from my selected Dealer. What should I do?

Am I purchasing a car through Honda when I request a quote?

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Apply for Pre-approval
Can I apply for pre-approval if my selected Certified Honda Automobile Dealer is not Internet Certified?

What does "preapproved" really mean?

Are there benefits to pre-approval?

When will I find out if my pre-approval application has been approved?

How do I check the status of my pre-approval application?

Is a credit application necessary if I am a current Honda Financial Services customer?

Can I use a cosigner if my credit history is limited?

What are the advantages of using Honda Financial Services?

When I apply for credit through Honda Financial Services, is there a privacy guarantee on my personal information?

Can a Dealer offer financing other than that available through Honda Financial Services?

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Trade-In
What is Kelley Blue Book?

Is this a real quote from Kelley Blue Book?

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